Thought Industries (Ti) provides a modern platform which is both a Learning Management System and an authoring tool for self-paced eLearning (and indeed instructor-led training too). The implementation was relatively straightforward and Ti had expertise on hand to help. This was mainly needed for some integrations with other tools like SSO. There were three main capabilities we were looking for which Ti came out very strong on. 1) We needed a public facing shop-front for our training so that anonymous users could browse our training catalogue. 2) We needed the ability to integrate with a hands-on lab provider (Skytap) so learners had self-service access to our software products within the eLearning environment. 3) We needed to provide distinct learner experiences for three categories of learners (our employees, our partners, our customers). Ti has continued to deliver faultlessly on all three. We also needed a platform which could be easily managed by a very small team and in which instructors could easily add and manage content with minimal training. Finally, we needed a reliable platform along with access to responsive support for those rare times when needed. We continue to receive great feedback from our learners, we are continually adding to our portfolio of training and the amount of time we spend on supporting learners is minimal (and the majority of issues we do get are related to user error or log-in challenges related to our SSO).

Thought Industries is an excellent LMS! we have had a fantastic experience not only with the software but also with the Team at TI. Our CSM is supportive, professional and always willing to help us, sometimes with little time to spare! Our most favourite feature is Panorama which has taken our customers to another level in their learning experiences. We went through a fantastic implementation experience and this has set us up for success. The software is easy to use and provides a great platform for people who use us, like our team on a daily basis.

The extraordinary amount of features and functions are a huge selling point, but the support hub is really the most useful (and used) feature for me personally as an administrator. Having so many training videos and courses to learn how to use the platform is by far the most incredible software support feature I have ever seen a company offer. There are typically at least several articles, videos, and/or courses on any given topic you could search for. You don't have to wait for support on common functions in most cases. Speaking of support, this is probably the other best feature of the Thought Industries platform. The support team goes above and beyond to help you find a solution regardless of how complicated your issue is.