The Thinqi platform impresses with its extensive range of features, robust functionality, and diverse set of tools. The Thinqi team has consistently shown a genuine commitment to helping us explore new possibilities, collaborating closely with us throughout the process. Integrating and implementing the platform into LBS was a smooth experience overall. Now, participants, administrators, and designers use the platform daily, benefiting from comprehensive support—often provided at short notice—by the customer service team.

I really appreciate the exceptional level of service provided by Thinqi, which stands out in a crowded field where platform features often seem quite similar. The support, particularly from a team member named Steve, has been brilliant. He's always available to assist with any issues, whether it's onboarding our new customer success manager or conducting general success catch-ups. This level of service makes a significant difference in our experience with the platform. Additionally, the badges feature within Thinqi has been invaluable for us, especially in the past year. It has been crucial to not only provide bite-sized learning opportunities but to also offer prescribed learning pathways, which is vital in an industry with high staff turnover. This approach allows us to guide customers from having no knowledge about our product to being able to successfully take their first fee. We've derived a lot of value from this tool, especially this year, and it has been an important aspect of our educational strategy.

The functionality is immense, e.g. content module creation is easy and effective, the ease of uploading external content, The site is very user-friendly and looks good. It's easy to navigate. The on-boarding service is phenomenal - fortnightly catch-ups for us to keep learning the platform and its functionality.