TheyDo
62 reviews
- 1 profiles
- 2 categories
Average star rating
4.5
Serving customers since
2018
TheyDo Reviews
UI
Verified User in Information Technology and Services
Very easy to use and perfect for emphasising the value of Customer Journeys to multiple stakeholders
I love that there are various ways to integrate external data into the journeys. The ability to add screenshots into the journey steps are also very useful as well as the ability to link smaller journeys within larger ones to really focus on them when tackling the probelms.
AL
Atena L.
Great tool for managing customer journey
TheyDo is a great tool for managing the customer journey.
Previously, I used to use Figma or Miro to do that. but maintaining the customer journey was super difficult.
AC
Verified User in Computer & Network Security
It's well designed and gives you great insight into the big picture
The way it creates nested journeys, that is, journeys inside journeys — and how one journey can exist in several other journeys — is clever and suits the needs of designers. It's a sophisticated platform made for designers and business owners with user-centric mindset.
About
What is TheyDo ?
For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made.For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years.Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.
Details
Year Founded
2018
Website
www.theydo.com