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The Sales Factory

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82 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018
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The Sales Factory Reviews

Review Filters
Profile Name
Star Rating
58
21
1
0
2
Priyanka P.
PP
Priyanka P.
04/07/2026
Validated Reviewer
Review source: G2 invite

Boosted Lead Engagement and Conversion

I really like how The Sales Factory feels like an extension of my internal team. I'm very happy with the way we work together. The team is strong in communicating and is very responsive, especially my account manager, Youssef Zahran. He's professional, responsive and ensures his BDRs quickly ramp up. Their services have significantly improved our speed to lead and overall conversion rate, reducing the time by over 50%, and in some cases, they're at least 60% faster in booking meetings with qualified leads than our previous processes.
AH
Andrew H.
02/05/2026
Validated Reviewer
Review source: Organic

Strong Lead Generation with Minimal Oversight

We used The Sales Factory for lead generation, and their service has been quite valuable. I really appreciate how thorough and professional the onboarding and kickoff process was. They made great early adjustments based on our feedback, which helped recalibrate things effectively. The program ran very smoothly from that point on with little oversight from our team. I was impressed with the positive interaction they had with our prospects and the well-qualified leads they brought into the funnel, which matched our expectations perfectly. I would definitely recommend them to any companies looking to expand their sales presence in target markets.
Verified User in Financial Services
EF
Verified User in Financial Services
12/18/2025
Validated Reviewer
Review source: Organic

High impact from day 1 in proving out our SDR function

TSF is able to onboard quickly and pivot when we make refinements to our qualification criteria. Love the quantity of activities and high communication from our SDR, who is highly personable and loved by everyone on our team. He's extremely open to feedback, learns quickly, and doesn't get bogged down by rejection--a sales team's dream.

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HQ Location:
Toronto, CA & Tampa, US

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What is The Sales Factory?

Founded in Toronto in 2018 by Paul Griffin and Eric Doucet, The Sales Factory is an AI-augmented B2B revenue infrastructure company that designs, builds, and operates complete outbound sales engines for its clients. The company goes beyond supplying leads. It delivers the full infrastructure behind predictable revenue growth, including go-to-market strategy, market research, ideal customer profiling, messaging, multi-channel outreach, their proprietary AI software Pitchpilot.ai and high-caliber on-shore sales talent. Operating in multiple languages across many markets, The Sales Factory works with clients ranging from venture-backed scale-ups to S&P 500 companies and government organizations. A three-time honoree on The Globe and Mail's Canada's Top Growing Companies list (ranking #1 Top Growing Business Services company in 2025), the company runs operations from Toronto and Tampa and serves clients throughout North America and beyond. Learn more at www.thesalesfactory.com.

Details

Year Founded
2018