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The Sales Factory

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84 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2018
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The Sales Factory Reviews

Review Filters
Profile Name
Star Rating
59
21
1
0
3
MR
Marc R.
08/19/2026
Validated Reviewer
Review source: Organic

Extremely Hardworking Team That Delivers

The team is extremely hardworking, has great attention to detail, and is quick to adapt to changes and take on new campaigns to benefit our marketing efforts.
Erin P.
EP
Erin P.
08/14/2026
Validated Reviewer
Review source: Organic

Great Partners - Highly Recommend!

They added an AI platform to their sales program which has been improving their leads and ramp on new segments, allowing us to pivot quickly. We have leads reaching out to us from months/years ago that were developed by them. The process is still returning an investment.
Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
08/13/2026
Validated Reviewer
Review source: Organic

Horrible Experience. Would recommend staying away. [Updated to respond]

For anyone looking into this company as a partner and at the CEO's reply to this, I want to share a few things from our experience: - This is the first time the CEO has been open to scheduling a call with me after multiple requests on my part while we were working together - Out of the 11 "SAL"'s we only accepted 5 that were actually in our ICP - If you think 5 SAL's in 6 months with everyone at the company including the CEO saying things are going great, is good then you will likely be pleased with your experience here.

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HQ Location:
Toronto, CA & Tampa, US

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What is The Sales Factory?

Founded in Toronto in 2018 by Paul Griffin and Eric Doucet, The Sales Factory is an AI-augmented B2B revenue infrastructure company that designs, builds, and operates complete outbound sales engines for its clients. The company goes beyond supplying leads. It delivers the full infrastructure behind predictable revenue growth, including go-to-market strategy, market research, ideal customer profiling, messaging, multi-channel outreach, their proprietary AI software Pitchpilot.ai and high-caliber on-shore sales talent. Operating in multiple languages across many markets, The Sales Factory works with clients ranging from venture-backed scale-ups to S&P 500 companies and government organizations. A three-time honoree on The Globe and Mail's Canada's Top Growing Companies list (ranking #1 Top Growing Business Services company in 2025), the company runs operations from Toronto and Tampa and serves clients throughout North America and beyond. Learn more at www.thesalesfactory.com.

Details

Year Founded
2018