We were in need of an onboarding platform as our company was growing quickly, and we found Tangelo! From the very beginning—over two years ago—the Tangelo team has been amazing. Sophie, their Head of Customer Success, has been an incredible partner, and it's been a pleasure working with her and her team. We’ve watched them grow significantly, and they’re always striving to find better solutions to help us achieve our goals. When we provide feedback, they work to find a solution as soon as possible.
Initially, we signed on just for HR onboarding, but we’ve since expanded our use of Tangelo as a sales enablement tool as well, which has been a HUGE help. Implementation was easy—they helped us upload our previous onboarding to-dos, got us up and running, and were always available for calls. Their platform is very user-friendly and makes it easy to create and customize tasks and workflows. You can embed forms, links, photos, videos, GIFs, and more! I highly recommend Tangelo!!
We started implementing / Using Tangelo in Q4 of 2023 here at ZoomInfo for onboarding and I have to say this thing is like magic! Here at ZI, we onboard around on average around 700 new hires in just the GTM org per year (over the last few years) and I was responsible for manually scheduling/setting up every new hire sending 10's of thousands of invites per quarter just for the onboarding program. With Tangelo, we set up the automation of that scheduling (which for me was the biggest paint point and time suck) and I have to say, once we got this thing humming along it's been very cool and valuable to see it in action. Not only is it calendar automation but there are so many other features we currently use and plan on using this year. We implemented their daily checklists per role that automatically assign and take them through the onboarding journey with clean/actionable/clear calls to action. (Which we've already got great feedback about) The UI is smooth and the reporting is robust and super customizable. Not only checklists we also utilize it for comms in Slack, and email sends. I now have more time to focus on innovating/iterating in other areas of the program and business to further the new hire experience and we couldn't have done it without Tangelo. If you want to save time/money and at the same time up your company's new hire experience this is the Tool to go with. Not to mention the whole Tangelo team is super eager to get in and triage/help with any questions we have at the drop of a dime. This is a world-class product and I'm excited to be a customer and see what new features will come out.
First the team at Tangelo is phenomonal - Henry, Gurav, Sophie are all-stars.
Tangelo is easy to use with an intuitive UX, but don't let that fool you Tangelo has very complex capabilities. Tangelo has automated thousands of emails and calendar invites that used to be sent manually. We've beec able to customize communications to role, location, time zone and more which helped us uplevel our communications as our company expands globally. We've also been also to take advntage of a sophisticated slack integration which allows for automated custom slack messages to be sent to individuals as well as add and remove users slack channels (including private channels which is not a capability our IT could currently do). Tangelo has also allowed us to uplevel our preboarding communications to new hires with an ease of emailing personal email address that we get from our HRIS.
We immeadiately saw a huge ROI and we're less than 6 months since launch, I'm excited for even more wins!
Tangelo is a platform that specializes in creating personalized employee experiences to enhance communication and engagement within organizations. The company offers solutions that integrate with existing systems to streamline employee communication, facilitate onboarding, and support continuous engagement through tailored content. By utilizing data-driven insights, Tangelo aims to improve employee satisfaction and organizational productivity.