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SurveyStance

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9 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2016

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Star Rating

8
1
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SurveyStance Reviews

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Star Rating
8
1
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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
08/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy and accessible real-time reviews

The surveys can be as simple or complex as you'd like, and they can be updated in a matter of moments.
Terry J.
TJ
Terry J.
Customer Service Manager at Trane Technologies
08/24/2026
Validated Reviewer
Review source: Organic

Streamlined Feedback Gathering with Easy Setup

I appreciate that SurveyStance is low friction and serves as a point of sale survey tool, allowing us to capture the customer's experience right at the moment they're having it. I also value how easy it is for a user or business owner to navigate within the system and see results. For the administrator, I like how easy it is to update and make changes without depending on someone else at SurveyStance. The low friction aspect increases the response rate, and I love that SurveyStance was willing to make specific changes for us, showing their flexibility. Their team was super helpful during implementation, making it easy for users to get set up quickly with just an iPad. It allows us to have real-time feedback at the point of sale while the customers are waiting for their receipt. Best of all the SurveyStance Support team is amazing to work with, providing quick solutions, speedy response times and overall top-notch support.
Natalie W.
NW
Natalie W.
Head of Customer Success & Experience
08/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly & Constantly Improving!

The platform is very easy to use and intuitive. I can easily create surveys, test them and find the results that i'm looking for. They have done a great job with filters allowing me to drill down for the data i'm looking for. I think the data platform is exceptional and easy to export.

About

Contact

Phone:
888-245-0898
HQ Location:
Newport Beach, US

Social

@surveystance

Real-Time Feedback Kiosks That Capture Experience in the Moment

SurveyStance helps companies capture high volume, in-the-moment feedback using dedicated feedback kiosks and simple digital OneClick surveys. Built for real world locations like lobbies, campuses, clinics, and retail environments. SurveyStance makes it easy to collect honest feedback from customers or employees at the exact moment an experience happens. At the core of the platform are emoji and smiley face feedback kiosks designed for speed and ease of use. Customers and employees can leave feedback in seconds with no friction. This leads to significantly higher response rates compared to traditional surveys. SurveyStance also supports online feedback through QR codes and email, allowing teams to extend surveys beyond the kiosk when needed. Real time dashboards, alerts and reporting help organizations spot trends quickly and address issues before they escalate. Trusted by teams focused on customer experience, employee engagement and operational improvement, SurveyStance is purpose-built for organizations that want actionable feedback (not just more data).

Details

Year Founded
2016
Ownership
Private