There are so many things I love about SUMO! To begin with, the people are simply the best. Supportive and there when you need them. They've had our back when it counts. Every time, they've gone the extra mile. The product itself is quite robust and configurable. Out of the box, it does the vast majority of things we need to do for Recruiting, Graduate Advising and Graduate Admissions. We have very, very specific logic for Undergraduate Advising scheduling (crazy complex). SUMO helped us with developing and plugging-in this logic. It handles roughly 2,000 Undergraduate students attempting to schedule on exactly the same day. So... Easy to use, easy to configure and very very capable with crazy nice people who have your back.