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SuiteFeedback

SuiteFeedback

5.0 out of 5 stars

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6 reviews

1 profiles
1 categories

Average star rating

5.0

Serving customers since

2019

Experience Management

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SuiteFeedback

6 reviews

SuiteFeedback is a Feedback Management offering natively built on the NetSuite unified cloud suite. Now, businesses can benefit from a single platform to manage their ERP, CRM, PSA, Omnichannel Commerce and customer feedback. SuiteFeedback drives efficiency and visibility by integrating the Voice of the Customer into the same suite that companies use to run every aspect of their business, thus eliminating repetitive and manual processes.

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SuiteFeedback

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SuiteFeedback Reviews

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SuiteFeedback

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Verified User in Information Technology and Services

04/02/2024

Validated Reviewer

Review source: Organic

Quick and valuable customer feedback tool

|SuiteFeedback

Being a heavy NetSuite user and consultant, it's important to be able to have an app that helps us centralize the information. As consultant, it helped me easily send and obtain customer responses via surveys, triggering them by specific milestones within the project. The real-time Dashboard is really helpful as it displays the responses clearly.

David M.

01/22/2022

Validated Reviewer

Review source: Organic

Customer feedback on Auto-pilot

|SuiteFeedback

We use NetSuite to run our business, so we love to have everything in the same system. Now it's easy for us to send surveys automatically after certain events in NetSuite, and see the results in our Dashboard across all users in real-time.

Verified User in Computer Software

02/22/2021

Validated Reviewer

Review source: Organic

Very happy with SuiteFeedback

|SuiteFeedback

Buil in NetSuite, so all our surveys and responses are based on NetSuite events. We can create Reports in NetSuite very easy because they are all based on NetSuite records. Creating reports like NPS by Sales Rep, NPS by Support Rep, NPS by Location, NPS by Subsidiary are all very easy.

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HQ Location:

San Francisco, US

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@suitefeedback

What is SuiteFeedback?

SuiteFeedback is a platform designed to facilitate customer feedback and satisfaction measurement. It offers businesses tools to collect, analyze, and act on feedback from customers to enhance service quality and operational efficiency. The platform is designed to be user-friendly and helps businesses gain actionable insights through features such as surveys, reporting, and analytics. With SuiteFeedback, companies can better understand customer needs and improve overall customer experience.