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Staffino

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42 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2014

Profile Name

Star Rating

38
3
0
1
0

Staffino Reviews

Review Filters
Profile Name
Star Rating
38
3
0
1
0
Verified User in Insurance
AI
Verified User in Insurance
10/17/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great solution for managing and enhancing CX, though customer support could be improved.

Customizable surveys<br>Useful tool for employee recognition and improvement<br>Even if the customer has not completed the questionnaire to the end and has not sent it, the draft version will be available in the system
Alice O.
AO
Alice O.
Group Operations Project Manager at Dr.Max Group
10/16/2023
Validated Reviewer
Review source: Organic

Viable platform for customer experience

Easy access to customer feedback Configurability of the platform to our needs The customer support is notable
Martin M.
MM
Martin M.
Chief Executive Officer (CEO) at Slovanet
10/16/2023
Validated Reviewer
Review source: Organic

Working with Staffino has been a positive experience with good result.

Their team's professionalism, expertise, and dedication were truly outstanding. They listened to our needs, communicated effectively, and delivered high-quality results on time.

About

Contact

HQ Location:
Bratislava, Bratislava

Social

@staffinoapp

What is Staffino?

Staffino is a customer experience management platform designed to help businesses gather and analyze customer feedback to improve service quality and operational efficiency. The platform enables organizations to collect real-time feedback from customers across various channels, such as online surveys, mobile apps, and more. It offers tools for sentiment analysis, reporting, and customer journey mapping, allowing companies to gain actionable insights into customer perceptions and experiences. Staffino aims to empower businesses to enhance customer satisfaction and loyalty through informed decision-making and effective feedback management.

Details

Year Founded
2014
Website
staffino.com