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SS&C Blue Prism

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402 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2001
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WorkHQ Platform

402 reviews

SS&C Blue Prism WorkHQ unifies people, AI agents, digital workers and the systems they depend on in one governed platform, replacing disconnected automation tools with a single place to design, run and oversee enterprise work. WorkHQ succeeds the SS&C Blue Prism Intelligent Automation Platform, carrying its automation capabilities forward and adding agentic orchestration and AI governance. Core Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. Key Capabilities: Unified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. Governance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. Hybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. Low-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. WorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. Who Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. Outcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

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SS&C Chorus Document Automation

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Vidado Services AI-powered data capture solution extracts and enhances data at 99.5% accuracy from any customer channel , including handwritten documents, scans, faxes, emails, call centers and web forms and delivers it seamlessly into downstream systems and workflows.

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SS&C Blue Prism Reviews

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290
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1
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AA
Alam A.
11/28/2024
Validated Reviewer
Review source: G2 invite on behalf of seller

Examine BLUE PRISM as an automated RPA tool.

The finest features were the automation of monotonous tasks, the capacity to grow up even further, and the easy connection. It also includes a ton of additional enterprise-level features.
Harun Kumar y.
HY
Harun Kumar y.
RPA Developer || Automation anywhere -Master Certified || Uipath-Advanced Certified
11/26/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best tool to automate

It was best tool to automate when compared other in current market
Martin B.
MB
Martin B.
TeamLeader, Robotic Process Automation ve společnosti O2 Czech Republic
11/18/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use. Fast learning how to use.

It is easy to find every functionality you need. Creating process is easy with drag and drop system. It is cheaper compare to other solutions. BluePrism still offers on-premise solution. BluePrism is a complex solution with possibility of using OCR, LLM etc.

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HQ Location:
Windsor, CT

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@SSCTechnologies

What is SS&C Blue Prism?

SS&C Blue Prism provides agentic automation software for enterprises operating in regulated and complex environments. Its platform, SS&C Blue Prism WorkHQ, orchestrates AI agents, digital workers, APIs and people in a single governed environment, with security, compliance and full auditability built into every workflow. WorkHQ extends existing robotic process automation and business process management investments rather than replacing them, so organizations can adopt AI agents without rebuilding systems that already work. SS&C Blue Prism is part of SS&C Technologies (NASDAQ: SSNC), which runs the platform across its own operations with more than 4,000 digital workers and over 50 AI agents in production. The company supports customers in banking, insurance, healthcare and more than 70 other industries.

Details

Year Founded
2001
Ownership
NASDAQ: SSNC