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SS&C Blue Prism

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402 reviews
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4.5
Serving customers since
2001
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WorkHQ Platform

402 reviews

SS&C Blue Prism WorkHQ unifies people, AI agents, digital workers and the systems they depend on in one governed platform, replacing disconnected automation tools with a single place to design, run and oversee enterprise work. WorkHQ succeeds the SS&C Blue Prism Intelligent Automation Platform, carrying its automation capabilities forward and adding agentic orchestration and AI governance. Core Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. Key Capabilities: Unified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. Governance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. Hybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. Low-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. WorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. Who Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. Outcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

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SS&C Chorus Document Automation

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Vidado Services AI-powered data capture solution extracts and enhances data at 99.5% accuracy from any customer channel , including handwritten documents, scans, faxes, emails, call centers and web forms and delivers it seamlessly into downstream systems and workflows.

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SS&C Blue Prism Reviews

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Michael O.
07/05/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Automation made simple

Graphical view of how the process is laid out through flowcharts make it simple to understand the steps involved and how a process works.
shilldas K.
SK
shilldas K.
Dynamic Data Scientist | Leveraging Analytics to Drive Business Growth and Innovation
06/01/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

My opinion on SS&C Blue Prism Intelligent Automation Platform

When taking a look at other platforms SS&C is better in terms of user-friendly and it's scalability. The workflows are easy to use for someone with very minimal coding experience.
Amit K.
AK
Amit K.
SDE II @Telus | AWS - Python - APPIUM - Flask - iCurl - Selenium - Automation - Jenkins - GIT- Kubernets - SDLC - STLC
05/24/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

An Intelligent, Smart & Productive RPA Tool to transform the way of testing

1. It helps in leveraging multiple manual processes through automation like data entry, processing of invoices, managing the excellent sequence of creating the orders, approving them and dispatching them through correct routes, creating a perfect & Error Free Supply Chain System with very less / no margin of errors. 2. If the Supply chain management system needs to add some more requirements / features, so through SS&C Blue Prism RPA System, the testing of new features will be easier, thus deployment of new features into production environment is very smooth. 3. With the utilization of this RPA tool, human error can be minimized, thus accuracy is increased manifold. 4. The complete process of implementing the Tool & Technology is very easy to understand and thus, the product can be delivered to clients at multiple locations. 5. Although the Platform has very few/no errors, yet if and whenever the maintenance of the Platform is required or any assistance is required in implementation, customer support can be reached out very easily. 6. With the advancement of this Platform, users can utilize it more frequently to scale up the business and thus productivity increased multiple times. 7. This RPA Tool is very easy to integrate with multiple deployment platforms, thus making the platform scalable in nature.

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Windsor, CT

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@SSCTechnologies

What is SS&C Blue Prism?

SS&C Blue Prism provides agentic automation software for enterprises operating in regulated and complex environments. Its platform, SS&C Blue Prism WorkHQ, orchestrates AI agents, digital workers, APIs and people in a single governed environment, with security, compliance and full auditability built into every workflow. WorkHQ extends existing robotic process automation and business process management investments rather than replacing them, so organizations can adopt AI agents without rebuilding systems that already work. SS&C Blue Prism is part of SS&C Technologies (NASDAQ: SSNC), which runs the platform across its own operations with more than 4,000 digital workers and over 50 AI agents in production. The company supports customers in banking, insurance, healthcare and more than 70 other industries.

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Year Founded
2001
Ownership
NASDAQ: SSNC