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Springshare

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12 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2007
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Springshare Reviews

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Jessica P.
JP
Jessica P.
10/05/2023
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Love LibAnswers

I love that I can create FAQ Groups for specific user groups, such as subject specialists. It's also useful for conducting online chats via LibChat (with faculty, staff, and students) and also for screensharing. However, my favorite part of this software is the ability to record reference statistics in Reference Analytics! This makes reporting statistics and overviews of library services so convenient and simple! It's SO easy to use.
Jessica T.
JT
Jessica T.
Grapevine-Colleyville ISD
01/31/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

LibAnswers: Great Resource for Great Writers

I love that if you have a question that you can’t find on their site, they have someone available to help you ALL the time!
Chris B.
CB
Chris B.
Children's Library Associate at Carroll County Public Library
01/31/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

A wonderful service for libraries (and even non-libraries!)

Makes the process of engaging with customers via multiple social media accounts a breeze (well, a breeze compared to NOT using Libanswers) The user interface is clean, simple, and intuitive, and the end result is a huge time save.

About

Contact

HQ Location:
Miami, FL

Social

@springshare

What is Springshare?

Springshare is a software company specializing in SaaS products for libraries and educational institutions. They offer a suite of tools designed to streamline library operations, enhance digital services, and facilitate engagement between libraries and their patrons. Key products include LibGuides, a platform for creating and managing custom library guides; LibCal, a scheduling solution that handles library appointments, events, and spaces; and LibAnswers, a platform that provides libraries with tools for managing reference queries and building FAQs. Springshare's solutions are highly regarded for their functionality and user-friendliness, helping libraries to effectively manage their resources and connect with users in increasingly digital environments.

Details

Year Founded
2007