SpotFix AI
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Most service calls get dispatched on almost nothing. "AC not cooling" is often all the dispatcher knows, so the technician arrives without the right part and the job takes two visits. SpotFix AI collects the evidence first. You send the customer a secure link, no app or account needed, and they submit photos, video and answers to trade-specific questions from their phone. The AI reads the equipment nameplate for make, model and age, then identifies likely causes, parts to bring, estimated duration and safety flags. Your dispatcher reviews and approves every packet before a technician sees it. Nothing is automated past the point you're comfortable with. Built for HVAC, plumbing, electrical, garage door, irrigation and property maintenance. Integrates with Jobber, plus an API for other systems. Uploads are malware-scanned, intake links token-secured, access role-based. Free plan: 3 jobs a month, no card required.
Most service calls get dispatched on almost nothing. "AC not cooling" is often all the dispatcher knows, so the technician arrives without the right part and the job takes two visits. SpotFix AI collects the evidence first. You send the customer a secure link, no app or account needed, and they submit photos, video and answers to trade-specific questions from their phone. The AI reads the equipment nameplate for make, model and age, then identifies likely causes, parts to bring, estimated duration and safety flags. Your dispatcher reviews and approves every packet before a technician sees it. Nothing is automated past the point you're comfortable with. Built for HVAC, plumbing, electrical, garage door, irrigation and property maintenance. Integrates with Jobber, plus an API for other systems. Uploads are malware-scanned, intake links token-secured, access role-based. Free plan: 3 jobs a month, no card required.
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About
What is SpotFix AI?
SpotFix AI Business transforms how home service companies manage intake, dispatch, and field operations. We eliminate the costly "blind truck roll" by turning vague customer complaints into verified, AI-analyzed dispatch packets before your technician ever hits the road The Problem We Solve Service professionals lose thousands of dollars weekly to repeat visits, missing parts, and inaccurate customer descriptions. When a technician arrives on-site without knowing the true scope of the job, efficiency drops, and operational costs rise. The Intelligent Solution SpotFix AI Business provides a multimodal diagnostic pipeline built specifically for the trades—including HVAC, plumbing, electrical, and general repair. When a customer requests service, our platform guides them to capture structured photos, videos, and precise symptom details. Our proprietary 4-stage AI engine strictly analyzes this physical evidence. It identifies exact material anomalies, mechanical failures, and safety hazards without the risk of AI hallucination, cross-referencing findings against trade-specific playbooks. Core Platform Benefits: Smart Customer Intake: Automatically capture visual media and structured diagnostic details directly from the homeowner. AI Pre-Visit Cases: Equip your technicians with an analyzed brief that includes prioritized inspection zones, required tools, and expected job duration. Maximized First-Time Fix Rates: Ensure the right stock parts are on the truck the first time, drastically reducing back-and-forth travel. Safety-First Triage: Built-in AI verifiers instantly flag critical risks (such as exposed wiring or gas hazards) for immediate manual review by your dispatchers. Centralized Dispatch Dashboard: Assign jobs, track ticket status, and manage your entire field team seamlessly from one hub. SpotFix AI doesn't guess; it verifies. Empower your technicians with objective, actionable intelligence they can trust, lower your operational friction, and scale your business