I really enjoy the fact that the budtenders are able to get an incentive for selling products they already sell to customers, its like a personal "thank you" from the company. I also really enjoy that you can link the brand to the products in the POS so anytime we get something new during a spark you can easily add it to the current spark. They customer service reps with sparkplug are so friendly and easy going they never make you feel like any question is a bad one and they are more then happy to help you fully understand the platform whether you are a visual learner like me or need step by step instructions (also like me) they are more then happy to provide you with video calls, videos, and any reading material to help you fully understand the platform and feel comfortable using it. I recently has my first " spark denial" which was sad cause I didnt have the product they wanted to put on the spark but I was able to write them a response on why I am denying it which is really nice. Another cool thing about spark plug is the fact that we can now save our spark money into a virtual wallet and save it up instead of having to cash them out on gift cards after every spark.

I enjoy the various features across the platform, including the sales dashboard, at our location, we are very competitive in terms of sales, so being able to see others sales throughout the day is helpful to make sure we are on track with being the top store.

Spark plug really allows me to incentivize my staff to a common goal. Especially with how many third-party vendors are trying to incentivize or drive sales for their own personal companies, this helps both of us not step on each other's toes.