We are just starting to work with SoTrender, but from the very beginning, the cooperation has been excellent. Starting with the service, which helps every step of the way and is open and available. The tool itself is easy to use and contains a lot of insightful statistics that make it easy to control all social media activities - both organic and advertising, which is rare in analytical tools. What I like most is the reporting. The agency's clients care a lot about receiving reliable reports. SoTrender's reports are very accurate and comprehensive, described in such a way that a client not involved in marketing can understand them. In addition, they can be generated automatically and do not require involvement from the creator. This is amazing considering the fact that previously we used to spend several hours on one report, and now it is created by itself in a few minutes. We learned that SoTrender has a lot of plans to develop the tool, and we already see results.

Customer service and constant tool improvement by launching new things

Sotrender has helped us a lot in crafting our Instagram and Facebook strategies. That happened not only thanks to in-depth analytics possibilities but also thanks to competitors’ tracking modules. It was so insightful to see their top-performing content and the ad results (like the average CPC or CPM) in our niche. The pricing is also reasonable.