Sonix answers the need for quality transcription, caption, and translation of video and audio. High points include a clean and organized user interface, user roles and user management, workflows, reporting, and massive dictionary capabilities. The system's workflow does require human review to ensure grammar, words, etc., are correct, but the benefit of that is you have better knowledge of your unwritten/unscripted content. Importantly, when using Sonix for closed-captioning, you can set character length limits and caption display times to automate timestamps for caption display, no manual intervention needed, The Sonix 'SEO Player' is very cool. Rather than showing closed captioning, it displays the transcription beneath the video and highlights the text to keep it in sync with the video. Sonix is fast and dirt cheap, and their support team take the time to listen and respond. I've requested three features that they actually implemented!

Transcription accuracy even when audio is low quality, and the intuitive editor that pairs A/V with the transcription.

I actually found this software because I had so much audio to transcribe and after sitting and attempting to transcribe by rewinding and listening to my audio - I was considering finding an affordable transcriptionist. I found Sonix.ai and I literally had hours of audio transcribed in MINUTES about FIVE!!!!! MINUTES for HOURSSSS So yea, very excited about that. Also love that the transcription comes with audio markers - so if there’s a part that isnt clear, you can just click on the audio and you listen to that specific section instead of having to scroll through the main file searching... ALSO, you can download the transcription as a WORD document!!!! ALSOOOO, the price! It’s quality service at an assessable price. ALSOOOOO, customer service interaction has been pretty awesome (Thanks TAYLOR!!)