As a forward-thinking social care organisation, we are constantly exploring innovative solutions to streamline our operations and elevate the quality of care we provide. After an extensive review of the market for integrated rostering, HR, and payroll systems, we are pleased to announce our decision to implement Sona. Seamless Integration The need for a unified system that facilitates a smooth workflow between rostering, HR, and payroll functionalities was a key factor in our decision-making process. Sona offers a seamless, integrated solution that promises to minimize administrative inefficiencies and enhance staff and service user experience. Industry-Specific Expertise What sets Sona apart is its grounding in the real-world needs of the social care sector. Built by industry professionals, the system is attuned to the unique challenges and ever-changing demands of social care. User-Centric Approach Sona places a strong emphasis on user experience, offering an intuitive interface that is easy to navigate. We anticipate that this user-centric approach will translate into a quicker adaptation period for staff, and a more streamlined service delivery process for our service users. We are particurly excited by the lines of real time feedbaclk and communication it will give front line staff with leaders accross our organization. Scalability With our commitment to sustainable and adaptable care models, Sona's scalability assures us that as our services grow and evolve, our operational tools will keep pace, making it a sustainable investment for the long term. In summary, Sona’s integrated, sector-specific, and scalable features make it an ideal choice for Cartrefi Cymru.

This product allows us to manage and control our rosters more effectively, we no longer have messy paper rosters with scribbles from staff swapping shifts displayed on notice Boards.Monthly rosters are created from templates in minutes, which is a real time saver. Our managers can published available shifts which notifies our staff on the app instantly, managers no longer have to make multiple phone calls to ask staff if they can cover shifts saving vast amounts of time.Our staff can check when they are working from anywhere at anytime, and they are now picking up available shifts which has already saved us paying elevated agency worker costs.Another great feature is Sona 'Wellbeing' where staff check-in to tell us how they feel. Making sure our staff are happy in their roles is extremely important to us, this is a great tool to help us monitor this and we are hoping this will improve retention.

Sona has worked with Majesticare to ensure that a holistic solution is provided. They have listened to our requirements and frustrations with current systems and worked with us to provide a system that will work for our teams and us and not just meet our requirements but improve our overall offering. They have ensured the right people within the team are available to answer any questions and have come across extremely knowledgeable within their fields as well as being excellent at communicating regarding our current projects. We are very much looking forward to working with the Sona team in the future.