The platform is very intuitive and doesnt require coding knowledge. It is stable and constant and one of the best feature is that their technicians are always just a click away and ready to help within minutes. I have built many employee portals using SoftR that includes internal store, policies and procedures, operational processes, training sign ups and follow ups, schedules, pay reports, work orders.....

The customization is limitless, and the difference is stark coming off of an old legacy app where that wasn't possible. While the native blocks have also been a vital tool in building our company's app, with the Claude MCP and Softr's AI we've been able to build it exactly how I want.

The database is flexible and easy to set up; it mirrors Airtable and other no code database tools. There is a large variety of options for app interface customization (colors, padding, display types, fonts, etc.) so you can build things to look a specific way for your organization. The app builder pretty intuitive to use in terms of setting up page content, actions, and formats. The automations are also easy to use and mimic other tools like Airtable - plus they have many options including basic things like email, creating other records, and advanced ones like API calls that let me connect to other tools. The AI app creator did a decent job making a shell of an app based on my database, but since the credits were fairly limited I didn't use it beyond that first iteration. I can also set up page-level and table/record-level visibility for different user groups which is helpful. I find the pricing to be pretty reasonable, especially for external users. Currently the Pro plan offers 10 internal and 50 external users, which was the reason I chose it over Airtable, which charges more for external access. It feels a bit soon to say if this will continue being the case though, as it's a newer company and they've already raised prices and cut user limits. The support is helpful so far; in my first week with the product I opened a chat because I was getting an unexplained error after an import from Airtable, and the support team responded immediately and resolved it within about an hour.