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Soft Pepper
10 reviews
- 1 profiles
- 1 categories
Average star rating
4.4
Serving customers since
2012
Soft Pepper Reviews
EA
Ed A.
Review for 365 Ticketing
I like the automated ticketing service 365 Ticketing offers as it is easy to use and has al lot of features
UB
Verified User in Banking
Good Competitor for ServiceNOW in ITSM
The features are quite intutive and helps the user to create incidents, Service requests and it helps us in the change Management process. It has basic reports for SLA tracking etc. It is easy to learn if someone has expertise on other ticketing tool like BMS Remedy and ServiceNow
PG
Pushpak G.
Senior Analyst at Capgemini Consulting India Private Ltd.365Ticketing
It's automated ticket creation feature which automatically converts requests and incidents sent via mail or phone call etc..
It makes different from others in terms of resolution path which allows agents to capture steps and stages for solving an issue. So when issue reappears it can acts as a Knowledge article for the same.
About
What is Soft Pepper?
Soft Pepper is a digital solutions provider focused on transforming businesses through innovative software development and technology services. With a strong presence in the Romanian market, Soft Pepper specializes in creating custom software that drives efficiency, enhances operational capabilities, and offers exceptional user experiences tailored to meet specific business needs. Their service portfolio includes web development, mobile application development, software testing, and IT consulting, all delivered by a team of experienced professionals dedicated to leveraging the latest technologies to solve complex challenges.
Details
Year Founded
2012
Website
www.softpepper.roHunting for software insights?
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