I like Smily's flexibility, automation capabilities, and channel management. Being able to efficiently manage multiple properties from a single platform is a huge plus. The OTA integrations are reliable and well maintained. I appreciate the professional and easy-to-customize website templates. The reporting tools provide clear operational and performance insights. Overall, Smily offers a well-rounded ecosystem that scales effectively with a growing hospitality business. The initial setup was straightforward, and the onboarding team was knowledgeable and responsive, making the implementation process smooth despite the complexity of managing multiple properties.

I appreciate Smily mainly for its connectivity. It allows me to connect different services and tools and create numerous automations, especially for bookings and customer contact. I like that it is a manager that allows me to centralize my listings in one place and broadcast everything easily, which saves me a lot of time. It is very connectable and I can update my work easily thanks to the automations, whether natively or with external tools. Additionally, the configuration is generally easy, which makes the tool pleasant to use.

Actually, this is the best API connection with the main OTA. It’s also very user-friendly.