Ease of use Overview Use of custom views Collaborating with team members made easy Support is good - Dipali

I enjoy how versatile and user-definable the software is. The capability to define when tasks need to reoccur whilst also being able to define when reminders need to be sent out is a key feature that I really love in SmartTask. Smart task excels in being able to have tasks under tasks whilst keeping each task and sub-task separate so they can all have their own respective comments and details. Smart Task also has an incredible team behind the software. Looking aside any timezone differences, their customer service is impeccable. Often I have mentioned features that have been listened to by the support staff and then implemented the next day. This is one of their best features because even if the software lacks in a certain area, it is fixed based on user feedback incredibly well. It also makes it easier to communicate considering the SmartTask team, unlike other organizations, is always happy to instead have a conversation with you over a call rather than back and forth in a messenger. I found this to be incredibly useful as a support member of SmartTask was able to directly walk me through an issue i was having in a fraction of the time that talking through a messenger would be.

Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor. It ensures that we do not miss any tasks as thats critical in our field. More than anything what I was amazed was the support I received to setup and get smarttask running. The live chat is a lifesaver when you are stuck and have a doubt about how to proceed. Had sessions with Dipali who helped clear clarifications I had on some setup issues. Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks.