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SmartMax Software

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60 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
1993

Profile Name

Star Rating

47
13
0
0
0

SmartMax Software Reviews

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Profile Name
Star Rating
47
13
0
0
0
SW
Stephen W.
Customer Care Representative at ABC CONSULTANTS
10/15/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A Must have Tool

Dealing with every day questions regarding our services from our clients and web visitors has not always been easy but thanks to ChatBeacon Live Chat, we can now handle such issues with ease. This live chat solution is very capable and offers lots of great features that has greatly helped in answering questions and offering solutions in real time. I like that the tool is effortless to use and very secure.
EM
Ella M.
Human Resource at KENCO GROUP
10/15/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

MY EXPERIENCE WITH ChatBeacon Live Chat

Live chat is key when it comes to running a business more so dealing with customer queries and issues. ChatBeacon Live Chat has been very instrumental as it is easy to use, offers lots of features and makes live chat needs effortless. The UI is great and I like that this tool is very affordable while at the same time no compromises on quality.
Madhu G.
MG
Madhu G.
Design Architect at ZZ Architects
10/10/2019
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quite enjoyable communication tool.

The tool is perfect for cart services with a lot of useful and powerful features. The platform has an in-built translation and is also very customizable to any communication style. It's found in two methods, whereby the user can use the tool online or as an installed app. Very easy to implement the product and also simple for the user to add to its website. Provides a smooth communication channel between clients, enhancing the relationship level. Users can view the charts of others and attend to each customer's queries, saving a lot of time. Their customer support is very responsive to their customers' issues on tool usage.

About

Contact

HQ Location:
Tulsa, US

Social

@chatbeaconai

What is SmartMax Software?

SmartMax Software, Inc. is the innovative company behind ChatBeacon, a cutting-edge live chat software solution that allows businesses to provide real-time customer support and sales assistance directly from their website or through various social media platforms. ChatBeacon offers features such as AI chatbots, real-time visitor monitoring, and integration with existing CRMs and support tools, enabling businesses to enhance customer engagement and boost satisfaction levels. Known for its versatility and user-friendly interface, ChatBeacon aims to transform how businesses communicate with their clientele by making interactions more personal and efficient.

Details

Year Founded
1993