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SmartMax Software

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60 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
1993

Profile Name

Star Rating

47
13
0
0
0

SmartMax Software Reviews

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Profile Name
Star Rating
47
13
0
0
0
German F.
GF
German F.
Information Technology Support Manager at MUSA Technology Partners, LLC.
05/10/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Get a personal face to face with clients with this excellent online chat platform

What I like about this software is that it provides great ease of use, how light, fast and editable it is. It is quite complete comparing it to many other similar services, being able to edit any part of the chat doing it automatically with Bots or attending people "face to face". Knowing how this online Chat platform and implementing it on your website is quite simple, the platform is very intuitive, the support team is very attentive to help their clients. Without a doubt, a very good quality software.
Omar G.
OG
Omar G.
IT Support Specialist at Tanisha Systems, Inc
05/06/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent solution for implement a Live Chat in your platform

What I liked most about ChatBeacon is its simplicity in its menu and how intuitive the software is, there is nothing complicated that requires knowledge or that only trained personnel can handle. In the panel you will find three options to start the live chat, such as: the operations application, the test page and the JavaScript installation of the chat window on your website. The main panel offers a clear view of your data and records. I love that it is cloud based software. Something that makes it very innovative software
Alexander Jr T.
AT
Alexander Jr T.
Java Developer at ECCO Select
04/22/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Solid choice for mid-size companies

With ChatBeacon the possibilities of maintaining a live chat are quite good, it has available download options such as installers and cloud based. It has features to deploy conversations with your customers in a way that is seamlessly and in real time to be able to monitor metrics that interest you on your websites. It is very light and user friendly as well as having customizable properties that allow the user to have a more personal experience with the software.

About

Contact

HQ Location:
Tulsa, US

Social

@chatbeaconio

What is SmartMax Software?

SmartMax Software, Inc. is the innovative company behind ChatBeacon, a cutting-edge live chat software solution that allows businesses to provide real-time customer support and sales assistance directly from their website or through various social media platforms. ChatBeacon offers features such as AI chatbots, real-time visitor monitoring, and integration with existing CRMs and support tools, enabling businesses to enhance customer engagement and boost satisfaction levels. Known for its versatility and user-friendly interface, ChatBeacon aims to transform how businesses communicate with their clientele by making interactions more personal and efficient.

Details

Year Founded
1993
Website
chatbeacon.io