Smartplaybooks are easy to use with lot of cool features and functionalities. What I truly like about Smartplaybook is that they are customizable and can be tailored to your individual business needs, it also caters across all the segments of your day to day business operations and allows you to think through your processes thereby providing teams with the required tools and guidance that helps them stay focused, organized and accountable.

What I liked the most about this product - easy to configure and automate multi-step repetitive process in any organizational setup. The product is not domain aware, focused on common business processes and can easily be adapted in any industry.

SmartPlaybooks makes it easy to work together across different parts of a company. It helps enhance IT infra and automated services, making it simpler to get a final productive outcome. With SmartPlaybooks, IT operations tasks flow smoothly between different areas of the various support and delivery functions, and everyone can pitch in without needing someone to supervise everything.