It's a great platform and the concepts and constructs just make sense. They are open to get down to the design level of your products so you can get the most out of the platform, which is splendid. Also, their support staff is very helpful and intimate — they usually reproduce it exactly the way YOU use it, which is phenomenal. The webhook approach is flexible for most users.

- Ability to see metrics like Frequency, Leadtime, Failture Rate and MTTR by teams and by projects - Lead time breakdown helps to identify specific area where improvements are needed - Automated reports to slack before daily highlights points to discuss (e.g. stale pull request) - Goal setting helps teams to improve their processes (make PRs smaller, do PR review more often or split issues better) - Overall configuration process is quite straight forward and simple - Convenient roles and pricing models - Automations Marketplace has a bunch of nice automations: validate PR title, commit message, commit size, etc.

I have found the tool extremely helpful in enabling our team to deploy faster and take more risks. It provides invaluable insights into where our team is doing well and where they're doing not so well, enabling us to improve and see the results immediately.