Product Avatar Image

SimpleHelp

Show rating breakdown
5 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2007

Profile Name

Star Rating

3
1
1
0
0

SimpleHelp Reviews

Review Filters
Profile Name
Star Rating
3
1
1
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
10/19/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpful remote connection tool but a little pricey.

The user interface was simple and it allowed our customers to be in a queue for remote connections. It felt more developed than teamviewer and slightly faster remote connections.
JH
Jeff H.
12/10/2020
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

SimpleHelp is Simple for Help

Although SimpleHelp requires a bit more setup to centrally manage machines than a simple VNC install, once it's setup it can be deployed and run on and off a company network so you're not limited to local network users. You also have the ability to send out 1-time invites that are virtually client-less with no software left over when done. The cost is very reasonable too!

About

Contact

HQ Location:
EDINBURGH, GB

Social

@SimpleHelpLtd

What is SimpleHelp?

SimpleHelp is a Unified RMM platform that brings remote support, remote access, monitoring, alerting, scripting, and AI-powered fleet management into a single system. Built as one codebase, not assembled through acquisitions, every tool works the same way whether you're in a live session, managing a fleet of thousands, or responding to an alert. SimpleHelp runs on your infrastructure, giving you full control over data residency and security. Cyana AI, the platform's intelligence layer, lets you manage your entire network with natural language using Claude, Gemini, or local LLMs. Cross-platform support covers Windows, macOS, Linux, iOS, and Android. Founded in 2007, SimpleHelp serves over 6,000 customers in 70+ countries with more than one million machines managed. Learn more at [https://simple-help.com](https://simple-help.com).

Details

Year Founded
2007
Website
simple-help.com