Most MSPs manage DNS across four, five, sometimes six different provider portals. Every client you onboard adds another login, another interface, another place where something can go wrong or a client domain expires over the weekend. Unified DNS puts all of it in one place.
Unified DNS is a multi-tenant DNS management platform built specifically for MSPs. Connect your Cloudflare, Azure DNS, Namecheap, Porkbun, NameSilo, OpenSRS, and Synergy Wholesale accounts, then manage every zone across every client from a single dashboard. No migrations required. Your clients' DNS stays where it is.
What it does:
→ Multi-Provider Management — Read and write DNS records across 7 providers from one interface. A Monitoring Only adapter provides read-only visibility for domains at unsupported registrars via public DNS lookups.
→ Email Security — Dedicated DMARC and SPF management with cross-zone policy deployment and compliance dashboards. DNS Security Assessments cover SPF, DMARC, DKIM, MX validation, DNSSEC, CAA records, and TTL analysis across your entire client base.
→ Automated Backups — Configurable backup schedules in BIND zone file format, with Azure Blob Storage and SharePoint as destinations. Availability validated automatically every 4 hours.
→ Domain Monitoring — Alerts for expiration (at 0, 1, 7, 14, 30, and 60 days), auto-renew status changes, transfer lock changes, WHOIS privacy changes, and registrar changes.
→ PSA Integrations — AutoTask, HaloPSA, Syncro, and SuperOps with bi-directional client sync, ticket creation from alerts, and customizable ticket templates.
→ Documentation Sync — Hudu integration with Magic Dash support, automated DNS zone and domain registration asset creation, and stale mapping cleanup. SuperOps IT documentation sync also supported.
→ Reporting — Six report types (Domain Expiration, Backup Status, Sync Status, Zone Health, DNSSEC Config, Zone Inventory) with PDF, CSV, and Excel export. Scheduled delivery and white-label PDF exports with your organization's branding.
→ Audit Logs — Every DNS change, user action, and system event logged with user attribution, timestamps, IP tracking, and before/after snapshots. Configurable retention from 30 to 730 days.
→ Cloudflare Advanced Features — Firewall rules with expression builder UI, firewall rule templates, zone settings templates, page rules, zone holds, DNSSEC management, and SSL/TLS configuration.
→ Multi-Tenancy and Access Control — Complete client isolation, per-organization secret vaults, role-based access (Owner, Admin, Technician, Billing), and full client lifecycle management.
→ Enterprise Security — TOTP MFA with backup codes, Microsoft Entra ID SSO, login activity tracking, and security alerts.
