Signal AI

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216 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.3
Serving customers since
2013
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Signal AI Reviews

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Profile Name
Star Rating
119
83
8
3
3
Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
11/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Support, but Tracking and Filtering Need Improvement

Great customer service. When issues arise, the Signal support team helps quickly.
Verified User
U
Earned Social and Social Listening
Enterprise (> 1000 emp.)
5/5

Signal AI is an effective media monitoring platform that excels in providing comprehensive global coverage and refined reporting for communications and PR teams. However, it may not capture all relevant publications, with estimates suggesting it covers only 60-70% of desired sources.

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Verified User
A
Vice President
Small-Business (50 or fewer emp.)
3/5

The software offers quick uploads that are beneficial for users needing to manage time effectively. However, it struggles with broken interview segments and unreliable transcripts, which can hinder overall usability.

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HQ Location:
London

Social

What is Signal AI?

Signal AI helps corporate affairs, communications and risk leaders see what is happening outside their organisation before it lands on their desk. Our AI-native platform reads news, social, broadcast, regulatory and industry sources across 226 markets and 120+ languages, labelling 100M+ entities and topics every day. That scale lets it surface what matters: shifts in sentiment, emerging topics, rising narratives and early warnings on the issues, people and events that could affect your reputation or your business. Instead of scanning dashboards or waiting for a briefing, teams get answers. What is being said about us, and by whom? Which risks are gaining momentum? Where are competitors gaining ground? Teams use Signal AI to monitor reputation and share of voice in real time, detect emerging risks and issues early, track competitors, regulators and industry themes, and brief executives with evidence rather than opinion. Signal AI is trusted by over 40% of the Fortune 500, including Deloitte, Mastercard, SAP, Unilever and Uber. Learn more at signal-ai.com.

Details

Year Founded
2013