ServiceSource International

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5 reviews
  • 2 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2010

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ServiceSource International Reviews

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Verified User in Telecommunications
PT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
11/09/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpful Business Support with Opportunities to Improve Communication

What I like best about ServiceSource is the additional support and expertise it provides when dealing with business technology needs. Having access to assistance and guidance helps make processes easier to manage and reduces the pressure on internal teams. Its ability to support customers and help address challenges is particularly valuable.
Victoria W.
VW
Victoria W.
Payroll SpecialistSmall-Business (50 or fewer emp.)
12/08/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful tool

Creates customer bank for future use and easy to use.
Jami M.
JM
Jami M.
Associate DirectorMid-Market (51-1000 emp.)
12/08/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Worth the cost

The system, although a little slow to learn, really has helped in understanding what our customers need to generate positive closure. From start to finish, we know how to keep our clientele happy and it has helped to create additional sales and new contracts from existing customers.

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HQ Location:
Newark, California, United States

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What is ServiceSource International?

ServiceSource International is a global provider specializing in outsourced inside sales, customer success, and renewals management services. They help technology and other subscription-based businesses increase revenue and improve customer relationships by delivering tailored solutions focused on customer retention and growth. With data-driven strategies and a team of expert professionals, ServiceSource assists companies in optimizing their sales processes and enhancing customer lifetime value.

Details

Year Founded
2010