The interface is quite flexible and setting up monitoring is fairly easy. Advanced features look promising, you get the data you need. Datya visualisations are particularly fresh and deeper analysis of intreresting instances is possible without much hassle. All in all very fresh & welcome new addition to my toolkit.Expecting them to put a great challenge on to some of the bigger names. The co also offers deepdive analytics via their inhouse team of data scientists, and I think thats a great way to compliment, to provide real value. Often I feel engagements with custoemrs revolve a bit too much on nice graphs and quasi useful insights, deep dives are a way to generate real insights, very welcomed feature/capability in my opinion. I am careful to recommed as really all depends on what your needs are & more importantly the people who are goibng to use it. Social data beyond simple numbers of shares or likes is complex to analyze, if you are looking to get a quick answer to everything then be prepared to do some analysis. Its that simple.

I tried few online monitoring solutions and SentiOne was the one that brought best results in terms of accuracy and timing. It also stands out because of great and dedicated customer service ("customer success"), who help to make the best use out of this quite complex tool.

I’m really glad that it’s not a tool that’s only useful for big companies and marketing agencies, but also for small businesses and is equally efficient! I like simple layout and constant help from customer service team