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Screenmeet

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24 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2016

Profile Name

Star Rating

15
8
1
0
0

Screenmeet Reviews

Review Filters
Profile Name
Star Rating
15
8
1
0
0
LG
Luis G.
04/20/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

ScreenMeet is the future of remote assistance

ScreenMeet uses a non-intrusive way of managing a remote device without leaving trails behind. Using it in tandem with Tanium, it installs a small agent upon starting a session then, removes it when the session ends. It also provides a good number of shortcuts for troubleshooting tools and a chat window with its handy interphase.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
12/14/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Mostly works, best used out of box, not customized

The features that are available in the Out of the Box model are decent. Features such as screen sharing can be turned on and off. Integrates with SF.
Kim C.
KC
Kim C.
Customer Success Manager
10/21/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fast and easy!

I love the integration with Zendesk. I can go from a ticket, to chat, to screen share in a minute's notice. It makes my job and our team's job easy to help service our customers.

About

Contact

HQ Location:
San Francisco, CA

Social

@screenmeet

What is Screenmeet?

Screenmeet offers a robust platform for remote support and customer engagement. On their platform, accessible via https://www.screenmeet.com/, users can easily connect and share their screens with others, enhancing the support process and collaboration efforts. Screenmeet is particularly tailored to meet the needs of support teams and help desk professionals, providing tools that enable them to efficiently resolve issues, conduct onboarding sessions, and deliver presentations online. The platform is designed to integrate seamlessly with existing customer service software and workflows, facilitating a smoother interaction process and ensuring customer satisfaction. Screenmeet's key features include robust security measures, high compatibility with various devices, and a user-friendly interface, making it an ideal choice for businesses looking to improve their remote interaction capabilities.

Details

Year Founded
2016