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SapphireIMS

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2002

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SapphireIMS Reviews

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Star Rating
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Anthony B.
AB
Anthony B.
IT Manager at Filinvest Land Inc.
05/09/2019
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Verified Current User
Review source: G2 invite
Incentivized Review

Sapphire use and admin for 4 years

We have been using this for 4 years now and have developed several workflows such as Marketing, Legal, HR, IT SMS etc. You don't need to be a programmer to configure this system. Our business processes have improved and streamlined especially the business process of our Operations. This system is a must to all companies whether small or large enterprise. It's an ITIL-compliant and improved our service to our customers. This is a system that has it all, that's why we acquired unlimited users access including the IT Asset Management. Overall SapphireIMS has all necessary facilities and features of a complete software package. Can handle all complex business rules but you have to use some simple SQL to provide what is required. Generally we are using the reports as individual performance in line with KRAs.

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HQ Location:
Bengaluru, Karnataka

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@sapphireims

What is SapphireIMS?

SapphireIMS is a comprehensive IT management solution designed to help organizations efficiently manage their IT assets, services, and operations. The platform offers a range of features including IT Asset Management, Service Management, and IT Operations Management that empower businesses to improve productivity, enhance service delivery, and optimize costs. With SapphireIMS, companies can automate processes, track assets throughout their lifecycle, manage support tickets, monitor IT infrastructure, and comply with various IT standards and regulations.SapphireIMS is suitable for a wide range of industries including IT, education, finance, healthcare, and manufacturing, among others. It offers a scalable solution that can be tailored to small, medium, and large enterprises. The user-friendly interface, combined with powerful reporting and analytics capabilities, makes it easy for IT teams to gain insights and make data-driven decisions for their IT operations.

Details

Year Founded
2002
Website
sapphireims.com