Samsara
4,927 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
#1 in 16 categories
Grid® leader
Serving customers since
2015
Samsara Reviews
JR
Jose R.
Innovative, Easy-to-Use Telematics with Great Support and Seamless Integrations
Samsara is an all in one telematics that continues to improve it's capabilities. Always innovating the software with technology and also including AI. The product is easy use and self explanatory when creating users and assets. We have multiple integrations that include GM and Holman. Our account manager is always available if we need any assitance. The app and the site run great and we can.move around with ease. Our drivers have been better and our damages have decreased which add ti our ROI.
RE
Robert E.
Operations Support Analyst at DealerFLEXSamsara has started a culture change within our company.
Having access to our fleet in real time. Easy to use dashboard. Ability to create and produce multiple reports. Great customer support team.
AC
Verified User in Construction
User-Friendly Platform with Frequent Feature Updates
They are constantly updating and releasing new features, UI is user friendly and intuitive for the most part. The technology itself is powerful and works well. I work in Safety so i cannot speak on the technological integration aspect nor billing. The support can be lacking at times, sometimes follow up from Customer Support is slow or requires active pursuit from customer end. We had previous issues with Account Executives that didnt really do anything for us however we have since resolved that issue. AI seems to be ok for basic data requests, i have not used it beyond that capacity.
About
What is Samsara?
Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.