What I like about this tool is that it is the evolution of the commercial systems of the future, it is a tool that brings together all the sales efforts and customer service in a digital way, it allows you to schedule appointments with customers so that you can attend everyone in a personalized way, through live chats and other functions that are possible thanks to AI, it is quite easy to administer and its interface is fast, so its implementation does not imply additional training costs

It is great that it gives personal touch and also have ai generated responses for customers. This is a great help for startups and for companies with less funds.

It's excellent that Commerce Cloud works with psychological and digital customer information. Customer information is collected regardless of location, time or device. Having the data, especially concerning commerce activities, is worth its weight in gold and significantly boosts the market. Usable functionality, open architecture, technically unobstructed. Many features are included by default. Out-of-the-box Salesfloor integration. Accelerators for quick start, including industry accelerators. B2C and B2B are usable. Initial entry into the COM theme is enormous. The subscription model is flexible. It offers customization options, and the front adjustments are flexible.