Flexible attitude and tool, helpful in increasing sales, but also pays attention to brand and ux concerns.

We've been in partnership with SaleCycle now for over 4 years and have found them to always be an approachable partner, that are willing to look at new ideas and be flexible in their approach.

Due to the nature of working for a fast fashion business, a lot of things we work on are always very last minute but this has never been a problem when working with Salecycle. Whenever we've needed anything e.g. files, support, advice - these have always been sent promptly. Our account manager (Emma) has always been happy to help with any request and even when on annual leave has ensured that everything is taken care of and information on our account handed over to another team member with full detail. Throughout our time working with SaleCycle we have always been offered suggestions of how we can test and improve to ensure that even if we're performing well, we're optimising all campaigns. Reporting has always been really detailed and useful - we have even been able to apply figures and results to other aspects of our email marketing strategy. Our account manager, Emma, has definitely been the best thing overall about working with Salecycle. As well as being friendly and approachable, she is also an expert in email marketing and we have learned so much from her.