The tool is easy to use for our franchisees and provides an opportunity to message local guests, deepen relationships, and drive traffic. It is also easy to use for our support team who manages the program and approves messages. The Radiate support team is excellent and dedicated to the continuous improvement of the tool.

Archiver is such a helpful tool in this dynamic and personalized email marketing world we live in. When sending out an email that is highly dynamic and personalized with this tool you are able to see exactly what was sent to a specific guest. This can help in many ways such as for Customer Services teams when chatting with customers on the phone and being able to see what the guest received, from a Marketing standpoint being able to ensure that the dynamic content you have tested and QA'd has indeed been sent correctly to the guest.

The customer service has been incredible - they have been incredibly accomodating to our enhancements and have always helped us figure out a solution or clarify a roadmap on what is possible. We've been able to fine-tune and tweak our program with the help of their team, to better the solution. So far, the local email tool for our franchisees has been incredibly well-received by it's ease of use and simplistic UI.