Chronodesk is an all-in-one work management and Professional Services Automation (PSA) platform that connects sales, project delivery, customer support, time tracking and billing in one workspace.
Built for professional service businesses, IT service providers and growing teams, Chronodesk helps organisations manage the full customer journey—from the first sales opportunity to delivering projects, supporting customers and invoicing for work completed. Teams share connected information across departments, reducing duplicate data capture, manual administration and reliance on disconnected tools.
Key capabilities include:
- **Project management:** Plan and manage projects, milestones, sprints, tasks and dependencies with Kanban boards and collaborative workspaces.
- **Time tracking and billing:** Capture time, manage billable and non-billable work, apply rate cards and support accurate customer billing.
- **Service desk:** Manage support tickets, service-level agreements, knowledge bases and automated rules.
- **CRM:** Track leads, sales opportunities, customer contacts and pipelines.
- **Resource and financial planning:** Plan team capacity, manage project budgets and monitor delivery performance.
- **Knowledge and collaboration:** Keep documentation, wikis and discussions connected to the work they support.
- **Reporting and automation:** Use dashboards, reports and workflow automation to improve visibility and reduce repetitive work.
Chronodesk is designed around how service businesses operate, giving teams the context they need to act and managers a clearer view of workload, deadlines, service levels and profitability.
Developed in South Africa by Rysis Software, Chronodesk combines connected business processes with an intuitive interface and hands-on customer support.
