Integration within Salesforce is a major plus. Being able to track everything from CRM activity through to cash received in one system is a big advantage. I also appreciate the data integrity and the abundance of available data. On top of that, customer success/support has been highly responsive.

One of the biggest advantages of the platform is its flexibility and ease of customization. Rootstock provides a strong set of configurable tools and custom components that can be repurposed across our organization, allowing us to adapt the system to our specific business processes without excessive complexity. Because Rootstock is built entirely on the Salesforce platform, most of our data and processes reside within a single ecosystem. This simplifies administration, improves visibility across departments, and allows us to leverage the broader Salesforce platform capabilities that our team already knows and uses. Another standout feature is the quality of customer support. Despite being one of their smaller customers, we've consistently received responsive, knowledgeable assistance whenever we've needed it. The Rootstock team has demonstrated a genuine commitment to helping us succeed. The platform also offers a wealth of training resources, including documentation, educational materials, and learning opportunities that make it easier for users to get up to speed and maximize the value of the system. Overall, Rootstock ERP combines flexibility, strong Salesforce integration, excellent customer support, and comprehensive training resources, making it a solution we would confidently recommend to organizations looking for a modern ERP platform.

We have been using Rootstock ERP for just over 2 years now. It is our all-in-one cloud solution for ERP, warehouse management, product allocation and shipping. We currently use Rootstock Cloud ERP alongside Rootstock Financials and leverage a Bringg and Shopify Integration to allow our customers to see live stock counts and to order directly, with all orders feeding into our system. It also has extensive capabilities as an MRP system which we leverage. We were able to work with Rootstock with a bespoke picking system that works directly within Salesforce too, rather than having to purchase a WMS separately. Their support teams have been very good and responsive before and since go-live and have helped us massively with any issues that have surfaced.