Rise up is filled with people that knows perfectly their business, their social skills are on top of the game and they have a clear vision of what they want to achieve. And they also know how to party!

We engaged with Rise Up a little over one year ago. We are part of Xplor Technologies, a global SaaS and payments company with various products and verticals across the world. We were introduced to Rise Up by one of our French coworkers using the platform. For our vertical, we are all based in North America, so needed a platform that works in English, but also could scale as we plan to enter additional markets in the coming years. We also needed a platform that had robust reporting, as our previous platform had incredibly limited reports and we weren’t able to know where we should optimize our material. We decided to build two different accounts within Rise Up. We created an internal academy where we house all of our training materials for employees. Our team found it incredibly easy to create courses around simple things like getting to know Xplor, and more complex learning paths like learning how to use our software. We enroll any new hire into the academy and are constantly adding new courses as we roll out features to the various products within our group. It serves as a central hub that we can send everyone within our teams (customer service, product, sales) to learn about what is going on and not miss any new releases. The second account we built was a client facing academy. This is focused on new client onboarding, and houses our client facing learning paths. Most of that is utilized as part of their onboarding to our various software products, but we hear customers who go back and reference it from time to time. We loved Rise Up because we could make it so much more engaging and interactive than previous tools we had used. Our training team is able to tweak the course weekly as things change, while keeping a very close eye on completion rates and have set up various reminders for customers throughout their onboarding so they don’t forget about the courses. We pair the online courses with live training sessions so we are able to serve the content in multiple ways, knowing that people learn in different ways. Overall, we are extremely happy with Rise Up. We are adding another product into our catalog of courses now, and looking at year two of our contract with them!

The ability to customize based on needs.