Rise is easy to use, if you have a hard time there many articles to help you out or you can contact the support team. I love that I can make any changes, add or pause a payroll, impute documents change settings allow users different clearences, the list goes on. This program is user friendly and shows pride in the developement. The rise team are always working on improving this product and it shows.

Rise has amazing customer service. There has been multiple occasions where I've forgot to submit or approve my companies payroll by the cut-off time, and on every occasion I've been able to connect with a member from their team immediately and they've extended my cut-off time or been able to help me submit directly. Their customer service is top of the line, it is refreshing to know that if I need to get immediate assistance, I will be able to connect with a real person no problem. The whole payroll process is also very straightforward and user friendly. Once you watch their videos once to get the rundown on how to sign up employees, submit payrolls etc. it is very smooth sailing from there. I've never had an issue with them in the two years I've been using RISE. ALSO, their fees are very reasonable, especially for a small business. This is what initially drew me to them and nothing has changed, no hike ups in prices or anything like that. All around RISE is the perfect payroll service for me!

Rise is extremely easy to use - both from a back-end HR Team perspective but also from an Employee perspective. The web-based interface is so intuitive that very little training is required. The Rise Support Team has also been so extremely responsive - both on small issues and a larger payroll issue that we had. The CEO, Faiz, is also accessible although our conversations with him have been about how great the team at Rise is and how supportive, friendly and solutions-oriented they are in helping us out. Rise is always adding new features which is great to see. We started with Rise Payroll but now use Rise for almost all our HR needs as well. The switchover / integration from a large, international payroll provider to Rise was so easy and the Rise solution is actually much, much better and more cost effective. They are constantly asking us how to make the service better and we appreciate their responsiveness. Thank you!! Chi' Miigwetch!! Justin Marchand, CEO Ontario Aboriginal Housing Services