Aside from professionalism obviously - great communication and service, timely nudges, speed on time critical matters.

The people and the quality of their expertise are what stand out most. Rhymetec has an incredibly knowledgeable cybersecurity team, but they are also personable, approachable, and genuinely invested in their clients’ success. Even as the company has grown, their support has remained responsive, thorough, and highly personalized. Our weekly meetings help keep us on track, and the team is always willing to serve as a sounding board whenever we have a security question, concern, or new initiative to consider. They continually look ahead, anticipate emerging risks, and explore innovative solutions with their clients’ long-term security in mind. Rhymetec combines deep technical knowledge with the qualities of a trusted, collaborative partner, which is a rare and valuable combination.

It’s been very helpful to have a dedicated Account Manager, Security Program Manager, and InfoSec Manager. I’m not just a client submitting tickets to the next available agent; my Rhymetec team knows me, my team, and my systems. If I ever have an issue or concern and my Program Manager isn’t available, another member of the team can be reached and will step in to take care of the problem. The value of that level of continuity and coverage within the vCISO service cannot be understated.