Our patients and their parents love Rhinogram!!! The ease of communication is the best! But also the link of communication history to our patient accounts, the ability for patients to text photos as well. We no longer hear the phone ringing all day. We no longer come into the office in the morning with countless phone messages. Our team utilizes the in-office communication also daily. Honestly, we don't know how we made it so long without Rhinogram!

The best features for Rhinogram are user-friendly, accessibility and simply convenience. We began using Rhinogram towards the end of 2019 and had a chance to get familiar with its features and what it had to offer for our office. Our team was able to navigate Rhinogram very easily once implemented where a quick training just walked us through how to use it. Here is where it is user-friendly where it was very easy for all age groups at our office were able to send messages and know how to communicate with our patients in all aspects. Accessibility to all of our patients with just a message has been the best thing to happen to our office. We have been able to get in touch and communicate with people within seconds any time of the day. This has benefited our office in aspects of needing to close the office last minute due to a doctor emergency and being able to message patients the night before from home remotely and get in touch with rescheduling appointments. People carry their phones all the time so communication is easy and reliable. Our team can also be on a physical call while sending a separate message out contacting a different patient at the same time making it easy to get two jobs done at the same time. It is also great because Rhinogram is HIPAA compliant so it puts our office at ease that we are communicating with patients while following all the right guidelines and respecting their privacy and information as well. Rhinogram makes it easy to access patient messaging as we get to categorize our own folders and assign patients to a specific folder to have organization and communication. Convenience – it saves us time when contacting patients. Usually people don’t time answering phones these days, so instead of voicemails we send a message to them now. We have noticed an incredible response and are able to get in touch with recall patients easier or simply just sending quick messages about financials or anything at all. In addition, the Rhinogram team is responsive and always there to assist if anything is ever needed.

Simplicity. Extremely cost-effective. Saves an enormous amount of time for the entire office. Patients and staff love it!!! No APP is needed for patients.