We’re a small mom and pop pizzeria and initially chose Rezku as the most affordable option. We quickly learned that we had inadvertently chosen the best option as well. All of the staff at Rezku are courteous, patient, knowledgeable, and easy to work with. I have never called and not been able to resolve an issue quickly, with a tech who knows MY business, and can get me out of a jam with ease, intelligence, and humor. We would recommend Rezku to any restaurant that needs an excellent POS service provider.
I'll share my top three to keep it short:
1. The customer service is so beyond that I have experienced with other POS companies and that wasn't something that I even knew right away. Their support chat has saved me many times in the middle of service when I needed answers immediately.
2. How easy it is to update, customize, and get into the back office. Be sure to download the Back Office App. I like to keep it running in the background for seemless transition and adjustments during service, especially when you are in the first few weeks of opening.
3. It does everything we need, and then some. We are a small bar & restaurant with patio dining too. As an owner that also bartends and waits tables, I can say that with the proper set up of the system, anyone would be happy with Rezku.
Rezku has streamlined our service exponentially due to its ease of use, and friendly user-face. The customer support team is BEYOND incredible, and we have genuinely never waited longer than a few second to 2 minutes for a thorough and detailed answer to any of our questions. We are constantly updating our menus, and Rezku has made it so simple to add/remove/archive any items we need.