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Rewst

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3 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2020
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Rewst

3 reviews

Rewst is a Robotic Process Automation platform specifically designed for Managed Service Providers . It enables MSPs to automate repetitive tasks, streamline operations, and enhance service delivery without the need for coding or deploying agents. By integrating seamlessly with over 40 commonly used MSP tools, Rewst allows users to build workflows on visual canvases, effectively bridging gaps between various systems and improving overall efficiency. Key Features and Functionality: - Pre-Built Automations : Rewst offers a marketplace of over 50 ready-to-use automations, known as Crates, which address common MSP processes such as user onboarding/offboarding, billing reconciliation, and ticket categorization. These Crates can be quickly configured and implemented, enabling immediate value realization. - Dynamic Forms: The platform includes a Form Builder that allows MSPs to create customizable forms for data collection from clients. These forms can trigger workflows automatically upon completion, facilitating efficient data gathering and process initiation. - App Platform: Rewst's low-code App Platform enables the development of branded web applications that unify multiple tools, data sources, forms, and automations into a single interface. This feature supports use cases like client self-service portals, cross-platform analytics, and project management tools. - Robotic Operations Center : The ROC provides support to MSPs in building and maintaining automations. It offers assistance in learning the platform, enhancing workflows, and ensuring smooth operation of active automations. - AI-Powered Assistance : Integrated with OpenAI, RoboRewsty simplifies the automation-building process by generating workflows through natural language prompts and providing real-time assistance with writing and editing expressions. Primary Value and Problem Solved: Rewst addresses the challenge MSPs face in managing numerous repetitive and manual tasks that consume valuable time and resources. By automating these processes, Rewst enables MSPs to focus on strategic initiatives, improve service delivery, and reduce technician burnout. The platform's user-friendly, no-code interface ensures that MSPs can implement and customize automations without extensive technical expertise, leading to increased operational efficiency and customer satisfaction.

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Rewst Reviews

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Rich J.
RJ
Rich J.
12/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

The glue that binds our stack

Everything, the team, the product that works, the support, onboarding was amazing, automation, honestly, Rewst is the real deal and it has been a game changer
Scott C.
SC
Scott C.
President at Indevtech Incorporated
02/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

Rewst is an absolute game-changer for MSPs looking to save money through automation

While Rewst provides many out-of-the-box workflows ready to deploy and realize ROI, the real magic is that Rewst provides a blank canvas for just about anybody with some MSP background to create rich workflows that hook into any SaaS or on-prem integration and create robust workflow automations to automate process that would take hours manually. Your imagination is the only limitation to what can be automated, and the time invested in creating a workflow is rewarded almost immediately by the usefulness and time savings of the automation. Support from the "ROC" via email or Discord is world-class, with people who actually know the product inside and out, and the ROC never hesitates to suggest off-label use methods to accomplish a task, where other vendors would say a method is "not officially supported" or try to charge for professional services to assist in the implementation. Rewst is not interested in taking your money to help you use the product; to the contrary, Support goes out of their way to help their customers make sure they are getting the most out of the platform. Community engagement among Rewst users and Rewst management is like I've never seen before in the MSP space, with customers and management working together to discover more ways to use the platform. It's truly one of those products that customers love, and it's clear that Rewst loves and values its customers. We recovered our investment after the first two weeks of deployment by automating user onboarding and offboarding, a task that once took 1-2 hours per ticket and can now be done in less than 10 minutes.
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
06/16/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Automation without coding

Rest is best for enhancing the automation process one creates; the Discord channel is excellent!

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HQ Location:
Tampa, Florida, United States

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What is Rewst?

Rewst is a platform focused on automating processes for Managed Service Providers (MSPs). It aims to streamline operational tasks by offering a catalog of ready-made automations that can be customized to suit the specific needs of MSPs. The platform facilitates efficiency enhancements in an MSP’s workflow, offering a way to integrate with various services without needing extensive custom development.

Details

Year Founded
2020
Website
rewst.io