Product Avatar Image

Rewind

Show rating breakdown
103 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2015
Profile Filters

All Products & Services

Profile Name

Star Rating

90
12
0
0
1

Rewind Reviews

Review Filters
Profile Name
Star Rating
90
12
0
0
1
Sarah G.
SG
Sarah G.
02/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flawless Backups, Instant Reversion Capabilities

I use Rewind Backups for my BigCommerce sandbox and production environment. It solves the issue of backups flawlessly, allowing us to revert back quickly if we run into any issues or errors on the site. I like that we can choose what components we want to revive from a backup, and that it backs up all of our customer and order data, which is essential for an e-commerce site. I also appreciate how easily it works out of the box and how easy it is to navigate. They gave us a great deal on backing up both the production and sandbox environments in one package. Additionally, the initial setup was very easy.
Verified User in Logistics and Supply Chain
EL
Verified User in Logistics and Supply Chain
10/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

Rewind - Customer Service

The price point of the software is very palatable and the setup couldn't be easier. The best part is the customer service - world class service for great software at a value price.
Verified User in Sporting Goods
US
Verified User in Sporting Goods
10/07/2025
Validated Reviewer
Review source: Organic

truly exceptional, five-star support experience

Our organization recently required assistance with a significant technical hurdle, and the support provided was of the highest caliber. The team's agility and proficiency were evident from our first interaction, as they promptly initiated a call to conduct a deep-dive analysis. We were particularly impressed with their willingness to develop a bespoke solution for our specific case. Instead of a simple workaround, they delivered an effective, robust fix that went beyond what we expected from standard support. The solution was rolled out seamlessly and fixed our problem entirely. It's refreshing to work with a team that has such deep technical knowledge and a real commitment to a positive outcome for their clients. We are very impressed and would strongly recommend them.

About

Contact

HQ Location:
Ottawa, Ontario

Social

@rewind

What is Rewind?

Rewind is the leading SaaS resilience platform, helping organizations stay failover-ready in an increasingly complex cloud environment. While SaaS vendors secure their own infrastructure, customers are still responsible for protecting the account-level data, configurations, and business logic that keep work moving. Rewind closes that gap with schema-aware recovery and precise, item-level restores that preserve the relationships between data, settings, and workflows. As AI agents are increasingly deployed across critical SaaS applications, the scale and speed of change introduce new risk, where a single faulty automation or prompt can impact thousands of records in seconds. Rewind provides a safety net for this new reality, ensuring AI-driven changes are reversible and giving teams the confidence to move faster without increasing business risk. Rewind safeguards the operational backbone of platforms like Jira, Confluence, Bitbucket, GitHub, and Azure DevOps. It also helps organizations meet industry standards and regulatory requirements such as SOC 2 Type 2, GDPR, CCPA, and HIPAA, giving teams confidence in their security posture so they can recover quickly, satisfy auditors, and keep shipping.

Details

Year Founded
2015
Website
rewind.com