Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

ResortSuite

Show rating breakdown
6 reviews
  • 5 profiles
  • 5 categories
Average star rating
3.0
Serving customers since
2000

Profile Name

Star Rating

1
2
2
1
0

ResortSuite Reviews

Review Filters
Profile Name
Star Rating
1
2
2
1
0
PM
Pennee M.
08/07/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Past experience with RESORT SUITE

Easy to use, didnt have much issues with the system
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
05/24/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Working PMS with outdated look & feel

It has a lot of nice features, like class booking and many reports.
Verified User in Hospitality
UH
Verified User in Hospitality
11/11/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

I overall liked using ResortSuite as a Spa Concierge agent at the Lodge at Woodloch.

-I liked how easy scheduling was using resort suite for both service providers and the overall hotel to share data. -I liked how easy and quick the software was to make bookings over the phone or with difficult guests. -I liked how easy it was during closing time to do commissions reports for the entire spa, such as services products, and each department. -My Boss and our team were able to increase revenue during quarterly periods with the pricing structure and availability functions. -It was an easy software to use for gift cards and certificates. -Very fast to check in guests to our spa. -Easy to manage staff schedules of our spa providers, class instructors, and outdoor teams. -Easy to book and manage the dining room area and share data. -Easy to double check reservations for guests in case there was a problem or issue with booking through reservations. (That way when guests arrived they were able to have a high level of excellency experience at our hotel and spa. As everything scheduling can be reviewed to maximize the guests time during their stay and not have to take out their wallets during each activity.)

About

Contact

HQ Location:
N/A

Social

@resortsuite

What is ResortSuite?

ResortSuite is a comprehensive hospitality management software designed for luxury hotels, resorts, spas, golf courses, and private clubs. The platform offers an integrated suite of modules that cover various operations, including accommodations, club membership, spa and wellness, dining, activities, and reservations. ResortSuite supports both front-end and back-end processes to deliver a seamless guest experience, including real-time online booking and mobile engagement through guest-facing apps. The software aims to enhance operational efficiency, improve guest satisfaction, and optimize revenue management for hospitality businesses.

Details

Year Founded
2000