Regroup Mass Notification

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100 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2012
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Regroup Mass Notification Reviews

Review Filters
Profile Name
Star Rating
85
12
2
0
1
Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
02/02/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive Regroup UI and Outstanding Customer Service from Andres

While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, was super helpful all along the way. He took the time to ensure we understood the "how" and "why" of the various programming components when setting up the initial account settings during the Implementation Plan. Never felt rushed, always listened carefully. Excellent customer service!
Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
01/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

Very Easy for Citizens, Backed by Knowledgeable Staff

Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary.
Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
01/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy-to-Use Layout, But Still Learning the System

We are still learning the system. However, so far we like the layout and ease of use.

About

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HQ Location:
Dallas, Texas

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What is Regroup Mass Notification?

Regroup is a cloud-based, unified mass notification, threat intelligence, and incident management platform that helps organizations detect risks, communicate effectively, and coordinate response activities — all in one connected system. Unlike traditional standalone notification tools, Regroup brings together three essential capabilities: Threat Intelligence to identify emerging risks, Mass Notification to deliver fast and targeted communications, and Incident Management to coordinate response activities throughout the entire incident lifecycle. Organizations can reach people through SMS, email, voice, mobile push, desktop alerts, WhatsApp, digital signage, social media, and more. Advanced capabilities include geofencing, two-way messaging, automated weather alerts, escalation workflows, employee safety tools, automatic translation into 130+ languages, and IPAWS public alerting. Regroup integrates with existing systems to streamline communications and response workflows across industries. From emergency alerts and crisis management to employee safety and everyday updates, the platform supports a wide range of organizational needs. With an intuitive interface, dedicated Customer Success Managers, guided onboarding, unlimited training, and 24/7 live support, Regroup helps organizations improve preparedness, strengthen operational resilience, and keep people informed and safe. One unified platform for threat detection, communication, and coordinated response!

Details

Year Founded
2012
Website
www.regroup.com