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ReadyDesk

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3.9 out of 5 stars
10 reviews
  • 1 profiles
  • 4 categories
Average star rating
3.9
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ReadyDesk

10 reviews

Web based help desk software with live chat and remote desktop

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Star Rating

6
2
1
0
1

ReadyDesk Reviews

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Profile Name
Star Rating
6
2
1
0
1
Kailash N.
KN
Kailash N.
04/10/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helps in all possible ways

|ReadyDesk
Most of my clients are happy use this product because I can connect to them in real-time any device
Verified User in Printing
UP
Verified User in Printing
10/20/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Average help desk tool

|ReadyDesk
Easy to use and navigate through, easy to create new ticket
Chris C.
CC
Chris C.
MSP Practice Manager at ENS Group
10/24/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great product for low cost

|ReadyDesk
The customization of the product is great. If you have a small to mid-sized organization and need help with ticket and request organization, then this product is great. It scales well and is feature packed conspired to more expensive products. It is very easy to setup and configuration. The product is completely web based which allows you to gain access to the system from anywhere. You also have the ability to access the system on your mobile device.

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HQ Location:
San Diego, CA

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@ReadyDeskACTUAL

What is ReadyDesk?

ReadyDesk is a comprehensive web-based helpdesk software solution designed to help organizations manage their support services efficiently. Ideal for businesses of all sizes, ReadyDesk offers a plethora of features including ticket management, live chat, remote desktop support, and powerful reporting tools. With its customizable dashboard, users can seamlessly track and handle customer inquiries, enhance interaction, and improve customer service efforts. ReadyDesk's secure and scalable architecture ensures it fits into different IT environments, supporting both small operations and large enterprise needs.

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