We have been using Re-Flow since 2022 after a referral from a customer of ours. From day 1, the service has been amazing, the system was set up with our business in mind, and any changes/additions have been dealt with swiftly, ensuring our business can work smoohly and efficiently. Any projects have always been welcomed, and the advice given has been so useful and appropriate. The changes we have seen on Re-Flow since the beginning have really improved the work flow too, and whilst we may not yet use everything the programme has to offer, we know what it is capable of if required. The personnel are so friendly and take time to listen to any concerns or comments and are happy to show exactly what the correct procedures are to get to a desired outcome. The teams out on the ground appreciate the amount of data we send them out with and their access on site to information previously held on the servers in the office. They can refer to Best Practice documents, find additional work guides, or forms they need to fill in on an infrequent basis. The photos they attach are useful for the admin team ensure the work is complete and to send on to customers if necessary. The whole team from the Director, the admin team and operatives all use Re-Flow in some way each day, either on the destop or the phone app. Being able to access any information anywhere is a great asset. Having a solid interface with Xero for the accounts team is also really helpful, ensuring the accounts package has all the correct details for invoicing and customer details.

One of the most noticeable improvements is the significant reduction in paperwork. What used to take hours of manual form-filling, filing, and document searching is now streamlined into a digital process that's fast, efficient, and user-friendly.

Re-flow has helped Traffic Management Installations (TMI) to completely transform our business, moving away from overworked amins, tedious calculating and chasing lost paperwork. Thanks to Re-flow we now have tailor-made forms, accessible to our field staff 24/7 which provides our management team & clients instant access to submitted forms in real time. Our new digital revolution has allowed TMI to improve on quality, compliance and day to day operations while also using Re-flow to gain insight and key analytics on our business.